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This Concept Map, created with IHMC CmapTools, has information related to: Sabrina and Jacqueline, Able to reason logically or understand cause and effect therefore They must be actively involved to maintain their short attention span, Nonverbal Skills includes Visual Contact, Gerontology patients Should be treated the same as other younger and healthier patients, Communication includes Patient Assessment, Non-english-speaking persons can Communicate non-verbally, Gerontology patients Should not be referred to as senior citizens or golden agers, Gerontology is the Study of aging and diseases of older adults, Humor is used to Relax the patient, Patient's age ranging from Mature adults (65 years and older), Pediatric patient consist of Toddlers (1 to 3 years), Nonverbal Skills are known as Paralanguage, Body awareness and modesty so it is important to provide privacy when changing clothes, Posture relates to Confidence, A sequence of stages delineated by Elisabeth Kubler-Ross including Denial and isolation, Professional Appearance helps The patient feel confident in worker's ability, Expected death normally Due to old age, Various type of patients include Mentally impaired, Worker looking puzzled which can Cue patient to elaborate on condition, Personal Understanding of Patient Needs, Seriously ill and traumatized may Act differently