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This Concept Map, created with IHMC CmapTools, has information related to: Chapter 5, Deliverables are requirements document, Defining and Managing Project and Product Scope Deliverables Product-oriented, External includes specifications, quantities, quality standards, or performance requirements that can be sent to prospective bidders, Deliverables are Scope verification, Internal are business needs with the specific requirements of the project., Defining and Managing Project and Product Scope includes scope change control, Scope management process Scope management plan Deliverables, Deliverables are scope change control process, Scope management process processes Define scope, Defining and Managing Project and Product Scope Deliverables Project-oriented, Scope management process processes Create WBS, Verify Scope confirms that the scope is complete and accurate., a narrative of the product, service, or information system. either Internal, Define scope is a detailed description of the project, Deliverables are WBS, specifications, quantities, quality standards, or performance requirements that can be sent to prospective bidders documents include request for information, a narrative of the product, service, or information system. either External, Create WBS is a hierarchical decomposition of all of the project’s scope or deliverables., scope change control ensures that changes to the project's scope will beneficial, Project-oriented provide more concrete idea of what will be deliverable to the client.