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bug reports represents the tester, Chapter 4 "Bug Advocacy" describes the importance of bug reports, the tester should report design errors, the tester should Never assume that an obvious bug has already been filed, the tester should report defects promptly, the tester should improve your reporting skills, the tester should Never exaggerate bugs, bug reports are the primary work of most testers, providing infomation to management about the status and quality of product in development, bug reports calls for repair of bugs, bug reports serve several purposes, several purposes like providing infomation to management, several purposes like alert people to problems, several purposes like providing background information for techical writers, several purposes like alerting people to defects