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This Concept Map, created with IHMC CmapTools, has information related to: Active Listening, Active Listening Barriers & Interventions constraint Client cannot be rushed to answer, Active Listening Barriers & Interventions unconnected clients focus: patience understanding Full acceptance of client required*, Active Listening Barriers & Interventions ???? normalize fear of ciriticisms & take time to help them understand the illness*, Active Listening Barriers & Interventions constraint Enough time & client is ready, Active Listening Barriers & Interventions preoccuaption give emotional + physical care, Active Listening Barriers & Interventions preoccuaption notice any contradicting metacommunications, Active Listening Barriers & Interventions preoccuaption ID what is relevant to the patient, ID what is relevant to the patient listen Key words/isssues, Active Listening Barriers & Interventions discomfort reduce pain, or discomfort so client more likely to chat, recurrent prob from nonresponse unconnected clients focus: patience understanding Full acceptance of client required*