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Verbal Therapy, focused on immediate concern ???? still related to patient message, Reframing * good unespected result of illness ex: family contact, explain unfamiliar terms get clarification feedback response, verbal indirect behavior change Reframing, metaphopric powerful image c brevity ???? ????, verbal has enough words to make a story "here & now", one idea @ a time repeat & reinforce don't rush clarification feedback response, verbal gently Present Different perspective of reality, talk out loud of difficulty = hear themselves = Set priorities & actions together, objective, honest, caring confident, reflective strengthening feedback* requires interpreting & clarifying