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Metacomm. Therapy, Self-awareness Professional Caring Relaxed Posture prejudices socioeconomic occupational language attitudes, nonverbal metacom client Consider: 1. readiness to learn 2. phys. & emo. condition 3. ways of relating, nonverbal metacom nurse Attend: "here & now" posture eye contact open gestures minimal encouraging cues nodding & smiling, Consider: 1. readiness to learn 2. phys. & emo. condition 3. ways of relating = Establish TRUST *, nonverbal metacom nurse Self-awareness Professional Caring Relaxed Posture, nonverbal metacom client HOW is he saying the message, Self-awareness Professional Caring Relaxed Posture ???? Establish TRUST *, Self-awareness Professional Caring Relaxed Posture personal anxiety refocus to pt. concern/needs, HOW is he saying the message ???? congruency betw. words & body language