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Organizational Context of Information Systems, ACCEPTANCE influences INFUSION, VALUE CHAIN comprises PRODUCTION, ORGANIZATIONS can be viewed as VALUE CHAIN, COMPETITIVE ADVANTAGE is influenced by INDUSTRY FACTORS, VALUE CHAIN comprises CUSTOMER SERVICE, VALUE CHAIN comprises FINISHED PRODUCT STORAGE, COMPETITIVE ADVANTAGE is about SIGNIFICANT LONG TERM BENEFIT OVER COMPETITORS, INDUSTRY FACTORS Porter's Model suggests THREAT OF NEW ENTRANTS, ORGANIZATIONS have CULTURE, INDUSTRY FACTORS Porter's Model suggests RIVALRY AMONG COMPETITORS