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This Concept Map, created with IHMC CmapTools, has information related to: Emotional Intelligence, developing others by bolstering the ability of others, empathy by being concerned with, learned at any age it takes patience, leading others in the right direction, empathy by sensing, maintaining a high level of integrity, self-management includes adaptability, understanding other people's emotions, reading your emotions, Emotional Intelligence can be learned at any age, emotions and how they, conflict management by being able to facilitate resolutions, adaptability by overcoming challenges, being perceptive of organizational life, well aimed type of message, sensing other people's problems, social skills includes visionary leadership, communication by listening, bolstering the ability of others through feedback, recognizing needs of customers